Do you have any wigs that need a little TLC? This service will increase the longevity of your unit. Bring ANY gently used wig back to LIFE with our TBT Wig Spa Service!

Wig Spa Service includes:
• Wash and Cleanse
• Deep Conditioning
• Tightening of Tracks (if needed), Bands, and/or Combs
• Style of your choice

Lace Replacement Service includes:
• Complete replacement of closure
• Hairline Customization (plucking, baby hair, etc.)
• Knots Bleached

If you wish to use hair from an outside source, please fully read and follow the
hair and shipping guidelines below. 

If you wish to use TBT Virgin Hair, simply add all hair specs to your cart with this
• The replacement lace must be the SAME size as the current lace size. Ex. 5x5
Closure wigs can only be replaced with a 5x5 lace closure.
• Wigs must be GENTLY used and dangled.

Hair Selection and Guidelines
*You will have to ship your unit in for this service.

 Pease fully read and follow
the hair and shipping guidelines below.
• Wigs must be GENTLY used and free of any excess dirt or debris.
• New and un-customized units are not accepted for WIG SPA. Please book a “Wig
Customization + Styling” service instead to get New and un-customized units customized.
*Please understand that we are subject to returning your wig to you and refunding your
service fee if the wig does not follow our guidelines upon receiving and inspecting it.

Shipping Information

We will provide your shipping label via email within 24 business hours of your Wig Service order.

• Please ship your Wig using the shipping label that we will provide by email within 24 hours of purchase.
• Add a note with your package specifying your full name and order # (you will
receive a confirmation email with your order # after you complete your purchase.)
• Using the provided shipping label is MANDATORY. After shipping your hair, please
email us at contact@, Subject: Order #: — Wig Service,
with your Name, Order #, and Tracking #. We are NOT responsible
for loss of items during shipment.
• Shipping fees at checkout cover both the shipment to us, and your completed wig return. Please make sure the address inputted at checkout is the delivery return address.

Processing, Turnaround Time, and Delivery
5-7 Business Days refers to your shipping window — Processing time begins on the next day your hair arrives in the mail. Your order will ship within your shipping window and delivery ETA will be provided by the shipping carrier.

Example:
Tailored by Tai Wig Spa purchased on 1/1
Hair arrives on 1/7
1/8 = DAY 1 of processing time
1/12-1/16 - SHIPPING WINDOW (1/14-1/15 = weekend)